Re: Sea-Doo Move I Extended 1500 Trailer Spindle Weld Failure - Possible Wheel Loss (TC-2021-344)
Dear Sea-Doo® Owner,
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your trailer may contain a defect that could affect the safety of a person. BRP is conducting a safety recall on some 2021 Sea-Doo MOVE trailers.
Our records show that you own a potentially affected trailer.
Which models are involved?
A limited quantity of serial numbers of model year 2021 Sea-Doo MOVE trailers.
What is the potential problem?
On a limited number of units manufactured by Karavan Trailers, the wheel spindles were improperly welded to the axle. In some situations, this could result in a wheel loss, increasing the risk of a crash.
What should you do?
Do not use your trailer UNTIL the inspection or repair has been done.
Identify the batch number on your axle. If the batch number is NOT 256 or 258 or 260, then no further action is required and you can continue to use your trailer.
If the batch number is either 256 or 258 or 260, or if you are unable to identify the batch number, contact your authorized BRP Sea-Doo dealer to schedule an appointment and arrange for transportation of the trailer. The dealer will perform the safety recall.
If it is possible, send the trailer WITHOUT the PWC on it.
What will BRP do?
BRP will repair your trailer free of charge. The corrective action involves an inspection of the axle batch number. If it is part of the affected batch, the axle will be replaced and transportation of the trailer to your dealership will be paid by BRP. This service should take about one hour.
If it is not part of the affected batch, no further action will be required.
Where to find the BATCH NUMBER on the axle?
What to do if you feel this notice is an error?
This notice was mailed to you according to the most current information we have available. If any information in this notice is incorrect, please contact BRP at your earliest convenience.
If you leased this trailer, you shall send the lessee a copy of this notice and any subsequent notice within 10 working days after the day on which the notice is received.If you have questions, need assistance or to find your nearest authorized BRP Sea-Doo Boat dealer:
- Or call: 1-888-272-9222
8:00 AM to 8:00 PM Eastern time 7 days a week.
Your continued satisfaction with your watercraft is important to us. Please understand that we have taken this action in the interest of your safety and your watercraft's proper operation. We apologize for any inconvenience this may cause you.
Thank you for your immediate attention to this matter.
After-Sales Service Department