Re: Sea-Doo Move I Extended 1500 Trailer Spindle Weld Failure - Possible Wheel Loss
Dear Sea-Doo® Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. BRP has decided that a defect which relates to motor vehicle safety exists on some 2021 Sea-Doo MOVE trailers.
Our records show that you own a potentially affected trailer.
Which models are involved?
A limited quantity of serial numbers of model year 2021 Sea-Doo MOVE trailers.
What is the potential problem?
On a limited number of units manufactured by Karavan Trailers, the wheel spindles were improperly welded to the axle. In some situations, this could result in a wheel loss, increasing the risk of a crash.
What should you do?
Do not use your trailer UNTIL the inspection or repair has been done.
Identify the batch number on your axle. If the batch number is NOT 256 or 258 or 260.
No further action is required and you can continue to use your trailer.
If the batch number is either 256 or 258 or 260, or if you are unable to identify the batch number, contact your authorized BRP Sea-Doo dealer to schedule an appointment and arrange for transportation of the trailer. The dealer will perform the safety recall.
If it is possible, send the trailer WITHOUT the PWC on it.
What will BRP do?
BRP will repair your trailer free of charge. The corrective action involves an inspection of the axle batch number. If it is part of the affected batch, the axle will be replaced and transportation of the trailer to your dealership will be paid by BRP. This service should take about one hour.
If it is not part of the affected batch, no further action will be required.
Where to find the BATCH NUMBER on the axle?
What to do if you feel this notice is an error?
TThis notice was mailed to you according to the most current information we have available. If any information in this notice is incorrect, please contact BRP at your earliest convenience.
If you believe that the dealer or BRP has failed or is unable to remedy the defect within a reasonable time (60 days) or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E. Washington, D.C. 20590, or call the toll free Auto Safety HotLine at 1- 888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
If you have questions, need assistance or to find your nearest authorized BRP Sea-Doo Boat dealer:
- Or call: 1-888-272-9222
8:00 AM to 8:00 PM Eastern time 7 days a week.
Please also note that a damaged fuel tank may cause the boat to release air pollutants exceeding the U.S. Environmental Protection Agency (EPA), California and Environment Canada standards and failing a state or local emissions inspection.
As defined in Title 40 of the Code of Federal Regulations, the California Code of Regulations, and the Canadian Environmental Protection Act, as a manufacturer, we are also required to correct vehicles that may be emitting pollutants in excess of emission standards. These emission standards were established to protect the public health or welfare from air pollution.
Your continued satisfaction with your watercraft is important to us. Please understand that we have taken this action in the interest of your safety and your watercraft's proper operation. We apologize for any inconvenience this may cause you.
Thank you for your immediate attention to this matter.
After-Sales Service Department