Re: Sea-Doo® Spark® Audio Mounting System - Audio Portable System May Dislodge
Dear Sea-Doo® owner,
This notice is sent to you in accordance with the requirements of the Canadian Coast Guard (CCG), the United States Coast Guard (USCG) and other applicable laws.
BRP is conducting a safety recall on the AUDIO MOUNTING SYSTEM present on some model year 2019 Sea-Doo Spark personal watercraft and sold as an accessory.
Our records indicate that you have purchased either a Spark personal watercraft equipped with the audio portable system or the mounting system as an accessory (P/N 295100856)
What is the potential problem?
The audio portable system may dislodge. If this occurs, the audio system may hit the user and/or passenger and lead to serious injury or even death.
If you have questions or need assistance, pleasecontact your authorized Sea-Doo dealer or BRP at 1-888-272-9222 between 8:00 a.m. and 8:00 p.m. Eastern time 7 days a week.
What will BRP do?
BRP intends to replace the mounting system free of charge.
What should you do?
- Contact your BRP Sea-Doo dealer and make an appointment to have your watercraft serviced.
- Bring the radio with the watercraft for your appointment at the dealership.
- In the meantime, consumers should remove the audio portable system from the watercraft for riding or trailering.
What to do if you feel this notice is an error
This notice was mailed to you according to the most current information we have available. If any information in this notice is incorrect, please contact BRP at your earliest convenience.
If you have questions or need assistance, or to find the nearest authorized BRP dealer:
- In Canada and USA call: 1-888-272-9222
8:00 a.m. to 8:00 p.m. Eastern time, seven days a week.
Your continued satisfaction with your BRP products is important to us. Please understand that we have taken this action in the interest of your safety.
We apologize for any inconvenience this may cause you.
BRP Customer Services Department