Re: GTS and GTI Series – Front Storage Compartment Cover Cracking
Dear Sea-Doo® Dealer / Distributor,
This notice is being sent to you in cooperation with the U.S. Coast Guard and Transport Canada and is sent to you in accordance with the requirements of the Federal Boat Safety Act and other applicable laws. Bombardier Recreational Products Inc. and BRP US Inc. (“BRP“) are conducting a voluntary safety recall of certain MY2011 and MY2012 Sea-Doo Watercraft models as specified in the attached Safety Campaign Bulletin.
Which models are involved?
Certain MY2011 and MY2012 Sea-Doo Watercraft models.
What is the potential problem?
In rough water conditions, the storage cover may break around its hinge. This could cause the storage cover to dislodge and hit the operator and/or passenger resulting in personal injury or loss of control.
To confirm that your VIN (Vehicle Identification Number) is affected, contact your authorized Sea-Doo dealer or BRP at 1-888-272-9222 between 8:00 a.m. and 8:00 p.m. Eastern time 7 days a week.
What will BRP do?
BRP is sending a Safety Recall letter to all known registered owners of these watercraft. This letter urges that the owners immediately contact their authorized BRP Sea-Doo Watercraft dealer in order to have their watercraft inspected and repaired. Also, BRP posted this notice and attached Safety Campaign Bulletin on its dealer web site (www.bossweb.brp.com) and on its public web site(www.seadoo.com).
What should you do?
- Do not sell, deliver or use any involved watercraft that you have in stock until repair has been completed.
- Contact all of your customers who have purchased this product. You must inform them about the foregoing and request that they make an appointment to get their watercraft repaired.
- Follow all instructions applicable to model provided in the attached Safety Campaign Bulletin.
What to do if you feel this notice is an error?
This notice was mailed to you according to the most current information we have available. If you no longer own this watercraft or some information in this notice is incorrect, please contact BRP at your earliest convenience.
If you have questions, need assistance, or to find the nearest authorized BRP Sea-Doo dealer:
- Call In USA and Canada 1 888 638-5397
- Dealers of other countries (outside Canada and USA) please contact your local distributor or
regional office which can be found at www.brp.com or call 1 819 566-3366
8:00 to 18:00 Eastern time
Your continued satisfaction with your watercraft is important to us. Please understand that we have taken this action in the interest of your safety and your watercraft's proper operation. We apologize for any inconvenience this may cause you.
Thank you for your immediate attention to this matter.
After-Sales Service Department