Re: Risk of Unpredictable Vehicle Behavior - Intake Grate May Detach
Dear Sea-Doo® Owner,
BRP is conducting a safety recall on certain Sea-Doo models.
Our records show that you own a potentially affected vehicle.
Which models are involved?
Model year 2019 Sea-Doo GTX, RXT and Wake PRO equipped with 230 and 300 engines.
What is the potential problem?
Due to inappropriate front fastener torque, the intake grate may detach from the vehicle while in use. Riding at a speed above 55mph - 88 km/h without an intake grate may cause unpredictable vehicle behavior which could lead to occupant ejection.
In some situations, this could result in serious injuries or even death.
To confirm that your VIN (Vehicle identification Number) is affected or that you have an affected cooler sold as an accessory, contact your authorized Sea-Doo dealer or BRP at 1-888-272-9222 between 8:00 a.m. and 8:00 p.m. Eastern time 7 days a week.
What will BRP do?
BRP intends to repair your vehicle free of charge.
What should you do?
Contact your BRP Sea-Doo dealer and make an appointment. Your dealer will perform the repair procedure.
If you must use your vehicle, the following precautions must be adhered to:
Do not operate the vehicle at speeds over 55mph (88 km/h)
The presence of aftermarket modifications will not prevent you from receiving this service at no cost. The presence of these modifications, while the service is being completed, will not void any existing warranty or service contract.
What to do if you feel this notice is an error?
This notice was mailed to you according to the most current information we have available. If any information in this notice is incorrect, please contact BRP at your earliest convenience.
Your continued satisfaction with your BRP products is important to us. Please understand that we have taken this action in the interest of your safety. Therefore the “Quick Latch” feature will be discontinued from production on those coolers but will retain its latching function. We apologize for any inconvenience this may cause you.
Thank you for your immediate attention to this matter.
After-Sales Service Department